Privacy Policy

Introduction

Dermis Advanced Skin Care ("we," "us," or "our") is committed to protecting the privacy of our website visitors, clients, and prospective clients. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or interact with our services. This policy is governed by the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Canadian provincial privacy legislation.

Information We Collect

Personal Information You Provide

We may collect the following personal information when you voluntarily submit it through our website:

• Full name
• Email address
• Phone number
• Information submitted through contact forms or appointment booking forms
• Any additional details you choose to include in messages or inquiries

Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

• IP address
• Browser type and version
• Operating system
• Referring website or URL
• Pages visited and time spent on each page
• Date and time of your visit
• Cookies and similar tracking technologies

How We Use Your Information

We use the personal information we collect for the following purposes:

• To respond to your inquiries and communicate with you
• To schedule and manage appointments
• To provide information about our services, promotions, and updates
• To improve our website, services, and user experience
• To analyze website traffic and usage patterns
• To comply with legal obligations and enforce our policies

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand how you use our website. We use the following types of cookies:

• Essential cookies: Required for the basic functionality of our website
• Analytics cookies: Help us understand how visitors interact with our website, allowing us to improve performance and content
• Marketing cookies: Used to deliver relevant advertisements and track the effectiveness of our marketing campaigns

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep your information confidential
• When required by law, regulation, or legal process
• To protect the rights, property, or safety of Dermis Advanced Skin Care, our clients, or others
• With your explicit consent

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely dispose of or anonymize it.

Your Rights Under PIPEDA

Under the Personal Information Protection and Electronic Documents Act (PIPEDA), you have the following rights:

• The right to access the personal information we hold about you
• The right to request corrections to any inaccurate or incomplete information
• The right to withdraw your consent for the collection, use, or disclosure of your personal information, subject to legal or contractual restrictions
• The right to file a complaint with the Office of the Privacy Commissioner of Canada if you believe your privacy rights have been violated

To exercise any of these rights, please contact us using the information provided at the end of this policy.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete that information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at: